Job Opportunity: Billing Manager | Mexico City | On-site
We are looking for an experienced Billing Manager to lead the North America Billing function within a Integral Business Services (GBS) organization. This role will drive process standardization, operational excellence, and AI-enabled transformation across the Billing function.
Requirements:
Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
Approximately 10 years of experience leading continuous improvement initiatives within GBS, Shared Services (SSC), Centers of Excellence (CoE), or BPO environments.
Advanced English (required).
Experience working with Oracle.
Strong knowledge of Artificial Intelligence, automation, and process optimization.
Proven experience leading organizational change and collaborating with senior stakeholders.
Key Responsibilities:
Lead the North America Billing function and provide governance for complex billing processes.
Identify and implement AI, automation, and standardization initiatives to improve efficiency and accuracy.
Ensure compliance with internal controls, accounting policies, and SOX requirements.
Drive continuous improvement initiatives across the Order-to-Cash (O2C) process.
Partner with Finance, Sales, Operations, IT, Legal, and other cross-functional teams to optimize business processes.
Monitor KPIs,



analyze performance metrics, and implement corrective actions where needed.
Key Competencies:
Strategic and analytical thinking.
Leadership and stakeholder management.
Problem-solving and decision-making.
Change management.
Strong communication skills.
Results-driven mindset.
Customer focus.
Location: Mexico City
Work Modality: On-site
Schedule: Monday to Friday | 9:00 a.m. – 6:00 p.m.
Employment Type: Direct hire with the company.
Benefits: Competitive compensation package with comprehensive benefits, including Major Medical Insurance, Life Insurance, Food Vouchers, Savings Fund, and Performance Bonus.
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🏢 Manpower Business Professionals México
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