Marketing Account Manager (Email Marketing, Client Success & Campaign Operations)

Full-Time | Remote | U.S. Business Hours

About the Role

We’re hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts.

In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently.

You’ll work directly with leadership while coordinating:
✅ Email marketing campaigns
✅ Client communication
✅ Website updates
✅ SEO support
✅ Reporting & analytics
✅ Workflow management

This role is idóneo for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.

What You’ll OwnClient Relationship Management

- Serve as the main point of contact for client accounts
- Manage communication through:
- - email
- Slack
- WhatsApp
- Zoom/video calls

- Lead recurring client meetings and strategy check-ins
- Maintain strong relationships with executive-level stakeholders
- Ensure clients feel informed, supported, and confident in delivery progress

Email Marketing Campaigns

- Build and manage campaigns using:
- - Mailchimp
- HubSpot
- Klaviyo (nice to have)

- Write and edit:
- - email copy
- subject lines
- campaign messaging

- Manage:
- - audience segmentation
- scheduling
- campaign launches

- Monitor:
- - open rates
- click-through rates
- engagement metrics

- Share performance insights and recommendations with clients

Website & Content Management

- Update and manage website content using:
- - WordPress
- CMS platforms

- Ensure websites remain:
- - accurate
- updated
- aligned with campaigns and branding

- Coordinate content and landing page updates when needed

SEO & Performance Support

- Conduct SEO audits and keyword research using:
- - Ahrefs
- Semrush





- Monitor keyword rankings and website performance improvements
- Support optimization efforts for visibility and traffic growth

Reporting & Analytics

- Analyze marketing performance using:
- - Google Analytics (GA4)
- campaign reporting tools

- Translate marketing data into:
- - clear reports
- actionable insights
- client-friendly summaries

- Track campaign performance and account health consistently

Workflow & Project Coordination

- Coordinate tasks across:
- - leadership
- clients
- internal marketing teams

- Convert feedback into clear action items and priorities
- Ensure projects remain:
- - organized
- on schedule
- moving forward efficiently

- Maintain visibility into deliverables and deadlines

AI & Productivity Tools

- Use tools like:
- - ChatGPT
- Claude
- AI writing/research tools

- Improve workflow efficiency for:
- - research
- reporting
- campaign content
- communication

Required Experience & Skills

- 3+ years of experience in:
- - marketing account management
- client-facing marketing roles
- agency account management

- Strong experience with:
- - Mailchimp
- WordPress
- Ahrefs or Semrush
- Google Analytics (GA4)

- Strong written and verbal English communication skills
- Excellent organization and project management ability
- Comfortable managing multiple accounts and priorities simultaneously
- Experience working with executive-level or high-profile clients preferred
- Comfortable using:
- - Google Workspace
- Slack
- messaging/collaboration tools

- Nice to Have

- Experience with:
- - HubSpot
- Klaviyo
- Canva
- Adobe Express

- Familiarity with:
- - Google Ads
- Meta Ads
- paid media coordination





What Makes You a Great Fit

- Strong communicator and relationship-builder
- Highly organized with excellent follow-through
- Proactive and solutions-focused
- Comfortable working independently in remote environments
- Able to balance client expectations with operational execution
- Detail-oriented while managing multiple campaigns and accounts

What a Typical Day Looks Like

- Responding to client messages and coordinating priorities
- Hosting or preparing for client meetings
- Launching or optimizing email marketing campaigns
- Updating website content in WordPress
- Reviewing SEO performance and analytics data
- Preparing reports and campaign summaries
- Coordinating internal tasks to ensure deliverables stay on track

In short:
You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals.

Key Success Metrics (KPIs)

- Client satisfaction and retention
- Timely completion of campaigns and deliverables
- Email engagement performance (open/click rates)
- Accuracy and organization across client accounts
- Quality of reporting and actionable insights
- Strong communication and responsiveness

Why This Role Stands Out

- Direct ownership of client relationships and marketing execution
- Opportunity to work closely with leadership and executive-level clients
- Exposure to:
- - email marketing
- SEO
- analytics
- content management
- campaign coordination

- Remote flexibility with fast-moving marketing environments
- Opportunity to grow into senior client success or marketing leadership roles

Interview Process

- Initial Phone Screen
- Video Interview with Pavago Recruiter
- Client Interview
- Offer & Onboarding

Apply Now

If you:

- Enjoy managing client relationships
- Thrive in organized, fast-moving marketing environments
- Love balancing communication, campaigns, and coordination
- Want a role with ownership and growth potential

This role is a strong fit for you.

📌 Marketing Account Manager (México)
🏢 Pavago
📍 México