** MAKE SURE YOU COMPLETE THE CULTURE INDEX SURVEY BEFORE APPLYING **
https://go.cultureindex.com/p/MPoxRR28Hl

RentWerx is an industry-leading property management company; we currently manage over 850 properties and pride ourselves on providing exceptional service.

Our core values are:

- Customer First
- Accountability
- Team Player
- Continuous Improvement
- GSD

Job Overview:

A Client Support Specialist helps Owners and Tenants closely with any issue they have on the property, questions or execute documents necessary to continue with the rental cycle on a timely manner.

Your responsibilities may include but are not limited to:

- Serve as a resource to Owners and Tenants regarding the rental home and issues they might have.
- Understand the rental cycle.
- Daily delinquency report.
- Move Out Intention process.
- Process HOA Violations.
- Monthly Owner Delinquency Report.
- Process Non-Renewals.
- Tenant NSF Notifications.
- Answer questions to owners and tenants.
- Early Terminations and skips.
- Owner Termination of Services.
- Required to join company’s Daily Zoom Meeting.
- Tasks may vary depending on the company’s needs.

Skills and Qualifications:

- Proficiency in spoken and written English.
- Demonstrated adaptability in a dynamic work environment.
- Exceptional organizational skills to manage a diverse range of responsibilities.




- A strong work ethic and a commitment to delivering high-quality service.
- Outstanding communication skills to effectively engage with clients.
- A deep understanding of property management, particularly in the context of long-term rentals.

Technical Requirements for the Position: To ensure smooth workflow, you will need the following technical specifications:

- A computer with up-to-date technology, including at least an Intel i5 Processor or AMD equivalent, 8 GB RAM, and a webcam with a microphone/headset (as all-day Zoom meetings are required).
- Reliable and high-speed internet access with a minimum download speed of 20 Mbps and upload speed of 5 Mbps. It's also advisable to have a backup internet plan in case of local outages.

APPLICATION PROCESS
-Fill out this Survey: https://go.cultureindex.com/p/MPoxRR28Hl
-Send your resume in English. Resumes in other languages will be declined.
-Cover letters and/or recommendation letters are welcome but not required.

Job Type: Full-time

Pay: $5,000.00 per week

Application Question(s):

- How many years of experience do you have in property management or a similar client-facing role?

Experience:

- Customer Service: 3 years (Preferred)
- Propert Management: 2 years (Preferred)

Language:

- English (Required)

Work Location: Remote

📌 Assistant Property Manager (México)
🏢 RentWerx Property Management
📍 México