07 ago
|
Scaled Up Biz
|
México
07 ago
Scaled Up Biz
México
Job description
Position Overview
We are looking for a highly organized, proactive, and relationship-driven Client Success Manager to oversee the client experience from onboarding through long-term retention. The CSM will serve as the primary point of contact for assigned clients, ensuring they understand our services, receive consistent results, and feel supported throughout the entire relationship.
The idóneo candidate is an excellent communicator, takes ownership of problems, and knows how to manage client expectations while coordinating internally with sales, operations, marketing, and technical teams. This role is responsible for building strong relationships, increasing client satisfaction, reducing churn, and identifying opportunities to expand accounts.
MUST BE
1. NATIVE SPEAKER
2. PREVIOUS EXPERIENCE with CLIENT SUCCESS
Job Type: Full-time
Work Location: Remote
📌 Client Success Manager (Must be Native Speaker) (México)
🏢 Scaled Up Biz
📍 México