HCL is looking for a Service Desk with below requirements:Job description:
- Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users
- High school (B.Sc. or Diploma)
- 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
- Phone support experience is mandatory
- Technical helpdesk or technical call center experience is necessary (6 months)
- Willing to work in 24 x 7 operations- Great level of French spoken and writtenWhat we offer:- Life insurance- Major Medical Expenses Insurance (extends to spouse and 2 children under 25 years of age, if applicable).- Minor Medical Expense Insurance.- Savings Fund (up to MXN $3,800 monthly)- Food vouchers (up to MXN $2,925 monthly)- 30 days bonus- 10 days of vacation in the first year, increasing by 2 as dictated by law.Location:- QueretaroPara obtener más información sobre cómo procesamos sus datos personales, consulte el Aviso de Privacidad de Datos de Candidatos de HCLTech. Candidate Data Privacy Notice | HCLTech

📌 Service Desk- Bilingue (Puerto Vallarta)
🏢 HCLTech
📍 Puerto Vallarta