06 ago
|
Dxc Technology
|
Monterrey
06 ago
Dxc Technology
Monterrey
Role Technical Account Manager
Location Monterrey, Mexico
About DXC
DXC helps general companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.
Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
About the team/ Offering (Optional)
Our Modern Workplace team helps clients modernize IT operations and deliver secure, seamless employee experiences across devices and locations.
The team supports mission-critical infrastructure services, including servers, networks, data center environments, business continuity, service delivery, and customer-facing technology operations.
About the Role
Essential Job Functions:
As a Technical Account Manager, you will provide technical expertise across IT infrastructure areas such as servers, networks, data center services, and related business continuity services throughout the contract lifecycle. You will oversee service delivery performance against budget, quality standards, customer requirements, and contractual terms while managing the technical and service relationship between DXC, the client, and subcontractors or vendors. You will partner with key customer representatives, Infrastructure Support Managers, Client Managers, and Account Delivery Managers to retain customers, support service excellence, and help grow the business.
Appl
📌 Information Technology Manager (Monterrey)
🏢 Dxc Technology
📍 Monterrey