JOB SUMMARY

As the original house of luxury, St. Regis continues to redefine modern luxury
through service. At the core is the Butler program, an icon to our heritage and
the heart and soul of new luxury. It is high-touch, personalized, creative and
original. It is brought to life by all talent but serving as the primary face to
the program is our Butler team, who are the ultimate luxury ambassadors.

The Executive Butler is a department head with responsibility for the successful
functioning and delivery of our critical and differentiating butler services to
guests. You set the tone for and are primarily accountable to providing a
seamless face to the guest pre-arrival, during the guest stay and at departure.
Butler services are accomplished by directly managing the Butler team –
comprised of Butlers and Butler Valets – and strong coordination with other
departments. The Executive Butler leads by working to continually improve guest
and associate satisfaction, and maximize the financial performance of the
department.

While the St.



Regis brand is steeped in history with roots that can be traced
back to the early 1900s, every team member is part of a trailblazing future to
redefine modern luxury through service. The Executive Butler’s success is rooted
in a deep passion for service, uncompromising standards, leadership excellence,
the ability to anticipate needs, impeccable interpersonal skills and technology
skills to successfully lead the Butler program.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years of experience in butler services, guest
relations, or related professional area; completion of a formal butler training
program.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management, Hospitality, Business Administration, or related major; completion
of a formal butler training program; no work experience required.

CORE WORK ACTIVITIES

Managing Butler Services

• Manages day-to-day butler services

📌 Executive Butler-St. Regis (México)
🏢 Marriott
📍 México