This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Group Subscriptions Renewals Specialist based in Mexico.

Join a remote-first subscription business where you will play a key role in protecting recurring revenue and strengthening long-term customer relationships. As a Group Subscriptions Renewals Specialist, you will manage a portfolio of B2B accounts, leading renewal strategies while identifying opportunities for growth and expansion. You will work at the intersection of customer success, sales, and revenue operations to ensure clients continue receiving maximum value from subscription products. This role combines relationship management, strategic account planning, and data-driven execution, with AI tools integrated into daily workflows to improve efficiency and personalization. It is an excellent opportunity for a proactive professional who enjoys managing accounts, driving retention, and contributing directly to business growth.

Accountabilities




- Own the full renewal lifecycle for a portfolio of B2B group subscription accounts, from forecasting and initial outreach through negotiation and successful renewal completion.
- Develop and execute account strategies focused on customer retention, revenue protection, and long-term relationship growth.
- Identify and pursue expansion opportunities, including additional seats, upgraded plans, and cross-product solutions.
- Build trusted relationships with key customer stakeholders by understanding their goals and demonstrating ongoing product value.
- Use AI tools to research accounts, prepare customer briefs, create personalized renewal materials, and improve workflow efficiency.
- Collaborate with sales, customer experience, and enablement teams to develop tailored renewal strategies and address potential risks.
- Monitor account health, identify churn risks early, and coordinate proactive solutions with internal teams.
- Maintain accurat

📌 Group Subscriptions Renewals Specialist (México)
🏢 Jobgether
📍 México