Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Main Responsibilities
- Provide day-to-day support and customer service to Japanese and American clients, ensuring a high level of satisfaction and timely response to inquiries.
- Follow up on client requests, requirements, and ongoing processes,



ensuring compliance with internal procedures and service standards.
- Coordinate communication between clients and internal departments to facilitate issue resolution and process execution.
- Monitor the status of customer cases, projects, and service requests, providing regular updates to clients and stakeholders.
- Prepare reports, trackers, and documentation related to customer activities and process follow-up.
- Identify potential service issues, escalate concerns when necessary, and support corrective actions.
- Maintain accurate records of client interactions, requests, and operational updates.
- Ensure all customer-related activities are completed accurately and within established timelines.
- Support continuous improvement initiatives by identifying opportunities to enhance customer experience and operational efficiency.
- Build and maintain strong professional relationships with Japanese and American cu

📌 Administrator (Ciudad de México)
🏢 Mitsubishi UFJ Financial Group
📍 Ciudad de México