As an Administrative Specialist, you will serve as a key point of contact for
customers throughout their certification journey with UL Solutions.

Your responsibilities will include:

* Manage and maintain customer accounts and project information.
* Review, organize, and analyze customer documentation to ensure completeness
and accuracy.
* Contact customers to request missing information and follow up on project
requirements.
* Open and maintain customer projects within multiple internal systems.
* Coordinate communication between customers and internal departments.
* Respond to customer inquiries via phone and email regarding project status,
invoicing, certifications, and general service requests.
* Track project milestones and ensure timely follow-up with customers.
* Maintain accurate customer records and update information within CRM systems.
* Support customer retention through excellent service and proactive
communication.




* Monitor customer satisfaction and help deliver a positive customer
experience.

A integral leader in applied safety science, UL Solutions (NYSE: ULS) transforms
safety, security and sustainability challenges into opportunities for customers
in more than 110 countries. UL Solutions delivers testing, inspection and
certification services, together with software products and advisory offerings,
that support our customers’ product innovation and business growth. The UL Mark
serves as a recognized symbol of trust in our customers’ products and reflects
an unwavering commitment to advancing our safety mission. We help our customers
innovate, launch new products and services, navigate global markets and complex
supply chains, and grow sustainably and responsibly into the future. Our science
is your advantage.

📌 Administrative Specialist (México)
🏢 UL Solutions
📍 México