Description
The Senior Manager – SAP Platform & Technical Services is responsible for leading the end-to-end SAP technical landscape, including Basis, ABAP development, Integrations, Security, and Run Support. This role ensures the stability, performance, and security of the current SAP ECC environment, while playing a key leadership role in shaping and delivering the future-state transformation to Cloud and S/4HANA. The position operates at the intersection of platform engineering, application delivery, and business continuity, partnering closely with functional teams, infrastructure, and business stakeholders.

JOB DUTIES:
- Own end‑to‑end availability, performance, and reliability of SAP platforms
- Lead SAP Basis and platform operations, including monitoring, performance tuning, capacity planning, transports, backup, and disaster recovery
- Ensure 24x7 operational stability with strong incident, problem, and change management
- Lead and develop cross‑functional technical teams (Basis, ABAP, integrations, security/GRC, application support)
- Define and manage SLAs, KPIs,



and accountability across all technical services
- Maintain and optimize the SAP ECC (EHP7) landscape
- Manage technical risk related to obsolete components, patching limits, custom code, and technical debt
- Ensure compliance with internal controls, audits, and regulatory requirements
- Lead SAP Cloud and S/4HANA strategy and roadmap, including technical readiness
- Drive key transformation workstreams: architecture, data migration, technical conversion, clean‑core remediation
- Partner with business and architecture teams to design scalable, future‑proof solutions
- Oversee all SAP integrations and data flows (EDI, IDocs, middleware, external partners)
- Ensure resilient, monitored, and traceable business transaction processing
- Own SAP security and compliance, including access controls, SoD, audits, and cybersecurity alignment
- Manage vendors and partners, ensuring SLA performance, cost effi

📌 SAP Technology (Ciudad de México)
🏢 Resideo
📍 Ciudad de México