Our client, a large automotive Tier 1 manufacturing supplier serving Volkswagen and Audi, is seeking an experienced Quality Manager to lead quality assurance and continuous-improvement activities at its Puebla facility.

The Quality Manager will be accountable for ensuring that products, processes, and customer deliverables meet stringent automotive quality, safety, and performance requirements. This leader will manage the quality organization, maintain compliance with customer-specific requirements and IATF 16949 standards, and serve as the principal quality contact for VW, Audi, suppliers, and internal manufacturing teams.

KEY RESPONSIBILITIES
- Lead and develop the plant quality team across quality assurance, quality control, customer quality, supplier quality, and laboratory/metrology functions as applicable.
- Maintain and improve the plant Quality Management System in accordance with IATF 16949, ISO 9001, VW Group requirements, Audi requirements, and applicable customer-specific standards.
- Own customer quality performance, including PPM, warranty/field issues, scorecards,



customer audits, and corrective-action closure.
- Lead resolution of customer complaints using structured problem-solving tools such as 8D, A3, 5 Why, Ishikawa, and DMAIC.
- Ensure robust launch readiness and APQP execution for new products and engineering changes, including PPAP submissions, control plans, PFMEAs, process flow diagrams, MSA, and capability studies.
- Drive plant-wide continuous improvement to reduce defects, scrap, rework, cost of poor quality, and variation.
- Lead internal, customer, certification, and supplier audits; ensure timely, sustainable closure of findings.
- Establish and monitor quality KPIs, communicate risks and performance to plant leadership, and implement recovery plans where targets are not met.
- Partner closely with Operations, Engineering, Maintenance, Supply Chain, and Program Management to improve process capability and prevent recurrence of qualit

📌 Quality Manager (Heroica Puebla de Zaragoza)
🏢 Optima Organizational Solutions
📍 Heroica Puebla de Zaragoza