Job Family Group:
Retail Group
Job Description:
As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P;) business area is setting up a Business and Technology Centre (BTC) in Santa Fe, Mexico City.

This will support the delivery of an enhanced customer experience and drive innovation by building integral capabilities at scale, leveraging technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P;, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC.

Now a part of the bp portfolio, Travel Centers of America (TA) is the largest publicly traded full-service truck stop and travel center company in the United States. TA is focused on growing its network of travel centers. For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home,



depending on us daily for fuel, food, truck maintenance and essential services.

Responsible for the centralized billing (collecting customer money and paying outside service providers) function with all repair services performed by a Third Party Service Provider. Individual tracks and inputs all pertinent road call information into the Truck Service System and Emergency Roadside Assistance (ERA) database to accurately and efficiently invoice customers and pay associate providers. Post holder is further responsible for execution of all electronic work request invoicing through TA's electronic interface, e-Shop. Our service providers and customers alike require prompt and accurate billing. It is the role of the External Processing Agent to maintain these high standards in order to get our customers equipment back on the road.

IMPORTANT Please submit your CV in English
This position will be located in our offices in S

📌 ERA Ext. Process Agent (Ciudad de México)
🏢 BP
📍 Ciudad de México