The Opportunity
We’re looking for a proactive, results-driven Group Subscriptions Renewals Specialist to join Skift and take ownership of the retention and expansion of our B2B account base. As the frontline of subscriber revenue, you will ensure the accounts we've won stay, grow, and deepen their relationship with our platform. You will manage a dynamic book of group subscription accounts across Skift Pro, Skift Research, Airline Weekly, and Daily Lodging Report. Crucially, you will leverage AI tools—including Claude—as a core, non-negotiable part of your daily workflow to research accounts, prep for conversations, and build efficient processes that maximize your impact. This is a fully remote, full-time position.
Why This Role Matters
Sitting strategically between our Customer Experience team (who handles onboarding and daily support) and our Sales Managers (who hunt for new business), this role is the engine protecting and growing our existing book of business. You are focused entirely on the health and expansion of our subscriber base—protecting Annual Recurring Revenue (ARR),
finding opportunities to grow it, and ensuring no renewal falls through the cracks. Your work guarantees that our B2B clients continue to extract maximum value from Skift’s intelligence products, directly fueling our subscription-first business model.
Some of What You’ll Do
Renewal Strategy & Revenue Growth
- Own the full renewal cycle for a portfolio of B2B group subscription accounts—from forecasting and initial outreach to strategic negotiation and close.
- Actively identify and aggressively pursue upsell and expansion opportunities, including seat additions, tier upgrades, and cross-product sales.
- Collaborate with the Director of Subscriptions on pricing strategy, renewal terms, and tiered packaging.
AI-Powered Workflow & Execution
- Use Claude and other AI tools to prepare comprehensive account briefs, draft highly personalized renewal proposals, and scale your outreach effici
📌 Group Subscriptions Renewals Specialist (México)
🏢 Skift
📍 México