Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a adaptable, supportive environment where your well-being is prioritized and your potential can thrive.

The Role
1) Incident and Request Management (AMS)
- Analyze and resolve functional incidents in SAP MM, related to:
- Purchasing and procurement (PR/PO)
- Material and vendor master data
- Inventory management
- Goods receipts, valuation, and logistics movements
- Handle functional requests and minor enhancements aligned with P2P business processes.
- Monitor and validate data flows between SAP MM and external systems using IDocs/EDI, RFC, OData/APIs (SAP PO/CPI middleware desirable), ensuring data consistency and quality.




- Manage tickets according to priority, impact, and SLAs, maintaining clear communication with business users, BPOs, and technical teams.

2) Functional Analysis and Process Management (BPO Focus)
- Act as the functional reference for the Procure‑to‑Pay process, ensuring SAP MM configuration and operations are aligned with business‑defined processes.
- Review and validate SAP MM functional configurations, including:
- Calculation schemas
- Account determination
- Movement types
- Account assignment categories and purchasing documents
- Validate P2P process flow integrity, including FI/CO integration (account postings, taxes, financial postings).
- Analyze functional impacts of changes or incidents from an end‑to‑end process perspective, identifying root causes and operational risks.
- Document findings, deviations, process decisions, and applied solutions, ensuring traceability and operational control.

3) Technical and Busin

📌 SAP MM (Polanco)
🏢 Kyndryl
📍 Polanco