Role Objective (Role Purpose)Implement and oversee external fraud risk management strategies and deliverables for Corporate & Investment Banking (CIB) across the region (LatAm and Mexico), supporting regional/local fraud teams and the front line, and ensuring a consistent and effective fraud management framework across the client lifecycle and transactional product set (including product lines available to corporate customers).
Key ResponsibilitiesStrategy and best practice- Support the development and implementation of fraud risk strategies (including Corporate Cards Fraud and Payment Fraud ) and best practice, working with stakeholders across the business and product lines (frontline, CIB Fraud 1LOD & 2LOD, among others).
Governance and reporting- Manage and provide oversight of the regional CIB Fraud governance framework.
- Ensure timely and accurate reporting to local, regional and integral committees and/or external stakeholders.
- Use MI and issues reporting to address and/or risk accept identified residual risk levels.Threat identification and risk assessment- Lead/support the identification and assessment of fraud threats across the full client lifecycle and across different transactional products and services, enabling suitable and sustainable risk management activities.Control environment and metrics- Provide input into the risk control environment (taxonomies, indicators, controls, metrics) in conjunction with the Chief Control Office (CCO) .
- Provide feedback on calibration and prioritisation of trigger event typologies through active engagement with analytics teams and/or external vendors, as appropriate.Procedures,



compliance and regulatory change- Support implementation of the Fraud Line of Business Procedures (LoBPs) .
- Manage controls around non-compliance, and support regional and local BIMs/DIMs for each relevant risk area.
- Implement and oversee regulatory changes related to transactional fraud across the region.In-business supervision and investigations- Conduct in-business supervision, including engagement with FCI, to ensure appropriate action is taken in respect of investigations and that effective feedback loops are in place for thematic findings.Communication and compliance culture- Support the development of a robust communications strategy to raise awareness of fraud risks/policies and reinforce a strong compliance culture across CIB.
- Help produce and deliver client fraud awareness content to support CIB clients in understanding and managing fraud risk.Monitoring, alerts, losses and incidents- Review and challenge fraud alerts, fraud losses, attempted fraud, near misses and market trends specific to digital channels.
- Ensure monitoring covers customer impact and friction, operational capabilities (including SLA adherence) and transactional fraud control effectiveness.
- Drive rapid triage and escalation of material events,



including coordination of incident response when required.Strategic priorities and continuous improvement- Define strategic priorities such as loss reduction and prevention, customer experience optimisation, and detection uplift (rules, models, analytics).
- Collaborate with internal and external partners to propose and prioritise rule changes, model enhancements and control improvements; review effectiveness using measurable performance indicators.Regional collaboration and model risk- Collaborate with and support regional fraud risk teams as required.
- Be responsible for model risk management for fraud systems and applications across the region.Position Requirements (Qualifications)- Proven, progressive and broad-based banking experience in corporate banking, payments/cards and/or fraud management (or equivalent).
- Working knowledge of current digital and card fraud mitigation tools and trends (advantageous).
- Strong banking experience with strong analytical skills (essential).
- Thorough knowledge of banking systems and controls.
- Knowledge and awareness of current fraud trends/red flags, including prevention and investigation.
- Strong risk management skills and ability to identify risk.
- Excellent interpersonal skills.
- Strong communication, organisational, analytical, managerial, decision-making and customer service skills.
- Sound knowledge of products, services, policies and regulations impacting the area of responsibility.
- Detail-oriented, with strong self-motivation and an innovative mindset.
- Collaborative team player, able to work with stakeholders across the bank, locally and globally.
- University degree (BA or BS).
- 5–10 years' experience.
- Advanced English.

📌 Fraud Risk Specialist - Transactional (Xico)
🏢 Hsbc
📍 Xico