About the RoleActs as the primary liaison between a company and its existing clients, focusing on nurturing long-term relationships, ensuring customer satisfaction, and driving revenue growth.
They are "farmers" who manage client accounts, understand their needs, resolve issues, and align company products/services with client goals.The ideal candidate will be able to appropriately identify the needs of both new and current customers, establishing an effective level of communication with clients and internal teammates to better understand and mitigate any issues customers may face.
This position offers a 4‐day onsite and 1‐day work‐from‐home hybrid schedule.Duties and ResponsibilitiesMaintain and increase the business share at your customer baseCoordinate sales efforts for direct accounts within the given territoryWork in conjunction with the outside sales team to increase customer penetrationDeep knowledge of your customer base, with a focus on project tracking and management.Coordinate pricing on a WW basis as needed for those global accounts such as EMS, automotive, or JapaneseFull support for delivery problems and escalation for given accountsProvide and maintain accurate forecast for budget and capacity planningExecute PCN changes directed from our production divisionsBecome an liaison between our HQ in Japan and the customer base to correctly execute our corporate directionMonitor and control costs associated with field‐sales activity, such as supply chain solutions, minimum order quantities, and minimum order values, to maximize profitabilitySupport accounts receivable with unresolved payment problemsMinimum QualificationsBachelor's degree in Electrical Engineering, Business, or Sales/Marketing; or equivalent combination of education/training and work experience; or equivalent industry work experience.A minimum of 2–3 years' experience (4–6 years exp. desired) in a sales environment,



preferably in the semiconductor market, either in outside sales or inside sales job positions, or in the manufacturing industry in purchasing or project management roles.Strong computer abilities and proficiency in MS Office Suite (Word, Excel, PowerPoint, Power BI and OneNote)Fluent English is required to correctly communicate with all involved partiesRequired SkillsExcellent communication, coordination, and multitasking skillsAbility to multitask, working on several projects simultaneouslyAbility to maintain, build, and engage in new working relationships with customers, reps, distributors, and internal teammatesAbility to work independently with minimal supervisionProvide input and resolve ambiguous and complex problemsAbility to maintain regular and predictable attendanceAbility to perform effective communication, negotiation and organization skillsAbility to travel as requiredStay abreast of new technologies, industry trends, and enhance professional growth and developmentPreferred SkillsExperience in the EMS industry, either working for one of them or handling such customers for a minimum of 3 years.Language skills are a plus but not required (Japanese)Other Skills RequiredTime ManagementCritical AnalysisTroubleshootingOrganizationalCommunicationNegotiationInterpersonalAttention to DetailAbility to work in diverse and fast‐paced environments or versátil to changing directionsAbility to conduct presentationsMaintain professional communication and build a rapport with internal and external contactsWork Conditions / Physical RequirementsOffice environmentTravelLift, stand, sit, bend, reach, pull, and repetitive motionWhat We OfferCompetitive salary and benefits package (Medical, Dental, Vision, Life, Paid Time Off and more...)A collaborative and dynamic work environment that aligns with your passion for technology!
Upon request, reasonable accommodation will be provided to applicants and employees with qualifying disabilities.
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📌 Account Manager (Jalisco)
🏢 International Executive Service Corps
📍 Jalisco