This role is responsible for processing orders and credits by accurately entering data into the operating system.Additionally, this position involvescollaborating with Customer Service team members to provide high-quality support to our customers.General Duties:- Manage the order entry process, ensuring accuracy and compliance with service level agreements, and collaborate with various departments to fulfillcustomer orders.
- Keep order information updated in the internal system.
- Follow up on and respond to customer order issues, including complaints, status updates, and problem resolution.
- Participate in continuous improvement projects within the Customer Servicedepartment.
- Analyze, review, and process return and credit requests.Requirements and Qualifications:- English: Business fluent or native.




- High school diploma or equivalent required.
- Minimum of 1 year of professional experience.
- Strong computer skills; ERP experience is a plus.
- Ability to communicate effectively with company executives.
- Teamoriented with a proactive mindset.Tipo de puesto: Jornada completa, Por tiempo indeterminadoSueldo: Hasta $12,****** al mesBeneficios:- Servicio de comedorTipo de jornada:- Lunes a viernesPregunta(s) de postulación:- ¿Estás laborando?
- ¿Cuál es tu lugar de residencia?
- ¿Cuáles son tus expectativas salariales?
Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial

📌 Customer Service Analyst (Mérida)
🏢 Augusta Sportswear Brands México
📍 Mérida