HCL Tech is looking for Service desk with the below skills: Qualifications/Attributes: - A+ certification and CCNA idóneo or relative hands-on experience - 2+ years of experience in Microsoft Windows and network troubleshooting, web-based application support, and familiarity with the entire Microsoft end user suite of products - Strong interpersonal skills and thoughtful and effective communicator (written and oral communication skills) - Experience working with TCP/IP and network connections preferred - Excellent analytical and problem-solving skills - Excellent time management and organization skills - Strong experience and understanding of Office/O365 Experienced in working with Service-Now platform preferred but not necessary.
- Working knowledge/experience with PC Imaging Tools, diagnosis and remote-control tools (MS Teams, Beyond Trust) and Audio/Visual equipment used in presentation/conferences.
Benefits: - Christmas bonus 30 days - Vacation bonus 25% - 100% Payroll schema with Social security IMSS.
- 12 vacation days at first year - Life Insurance - Profit Sharing (PTU) (15 days to 1 month of salary) - Major medical insurance - 13% Saving funds ($54,000 anuales aprox) - Meals Allowance ($1,900 mensuales aprox)

📌 Service Desk Support (Xico)
🏢 HCLTech
📍 Xico