The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
**Responsibilities**:- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research- Conduct basic analysis and research as well as workflow management- Support an expansive array of products and services- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed**Qualifications**:- 1-3 years of relevant experience- Experience working in a business office or operational environment- Proficient computer and math skills with a focus on complex databases and spreadsheets- Demonstrates technical and administrative expertise- Consistently demonstrates attention to detail- Demonstrated knowledge of activities, policies,



and procedures of a basic work area**Education**:- High School diploma or equivalentThis job description provides a high-level review of the types of work performed.Other job-related duties may be assigned as required.El MCA tester de Control da cumplimiento al Governance, Risk & Compliance & Manager's Control Assessment Central Procedure y su actividad principal consiste en monitorear un aproximado de 30 controles mensuales de forma continua para comprobar la efectividad de los controles y su enfoque de mitigación basado en el riesgo Inherente de los procesos.Se requiere comprensión de los procedimientos y conceptos dentro de su propia área, así como el conocimiento básico de otras áreas a fin de comprender cómo se relacionan los procesos y sus riesgos.Adicional a la actividad BAU se incluye una actividad complementaria con fines de apoyo a la administración del área.Preferencia de experiência previa relevante.Dominio de Microsoft Office.
(excel, word, powerpoint)Experiência en análisis de bases de datos.Habilidades comprobadas de organización y gestión del tiempo.Habilidades comprobadas de toma de decisiones y resolución de problemas.Habilidades de comunicación escrita y verbal clara y concisa**Job Family Group**:Operations - Core- **Job Family**:Operations Support- **Time Type**:Full time-- View Citi's _EEO Policy Statement_ and the _Know Your Rights_ poster._

📌 Banamex / Ops Support Specialist 4 (Xico)
🏢 Citi
📍 Xico