Manages the relationship with the assigned business/function and serves as the interface between the business and the ITorganization on a regional and global basis
Troubleshoot and resolve issues related to IT infrastructure located in the factory
Maintain a adaptable work schedule to coordinate support during non-working hours
Develop Division/Region/function IT strategy and IT budget according to business strategy and alignment with IT governance and impacted CoEs
Manages ongoing Business relationship management (incl. status and KPI reporting, escalations, budget topics)
Identifying, evaluating and gathering business needs and determining solutions to business problems and/or options for improving business systems
Ensuring the effective use of information systems to meet the needs of the business (heavy dependency on SAP capabilities and functions in a manufacturing and logistics setting)
Providing consultancy for business challenges/situations – proactively engaging and participating in workshops and meetings with business stakeholders to identify where processes can be streamlined, automated or improved through IT tools and technology.
Ongoing support of development activities and maintenance of tools
Support BU functions with new process development / enhancement opportunities
Living the ownership culture by taking responsibility as the IT demand manager for the EP Cd.
Juarez factories
Support product owner to write user stories and prioritize strategic demands that generate the maximum value and productivity
Seek opportunities to extract more value from the existing IT value centers, experts, and services that already exist
Promote local ownership and usage of the existing tools through training and documentation
Networking across the IT ecosystem to look for opportunities to benchmark best practices, reuse of existing IT services
Leverages deep process know how of business process for consultancy of process owner
Applies Technical Expertise on core technologies
Leads and oversees business-initiated IT Projects/Change requests and monitors their delivery in quality, time and budget
Acts as first point of contact for divisional Business Partner organizations for them to address global demands
Drives and coordinates global demands/projects in close collaboration with the regional Business Partner organizations
Manages internal and external software vendors and service providers, and associated contracts
·Provides direct leadership and coaching for local IT professionals, fostering a collaborative and high-performing team environment.
·Oversee day-to-day activities, professional development, and resource utilization for the local IT team, ensuring alignment with business objectives and IT strategy.
Key Partners
Key Users
Customers (Business management)
Other Service Team members
Providers
CYS
Value Centers
Measures of success
Standardization and scalability of processes
Process efficiency and productivity
KPI
Requirements and Competencies
Backgroundin technology in a manufacturing setting




Experience with SAP functionality in manufacturing and logistics environment
Strong communication skills, ability to collaborate internally at the factory as well as across cultures (US, Europe)
Ability to manage, refine, and prioritize multiple demands
Experience with infrastructure solution design, implementation, and service management
Value oriented and result driven
IT demand engineering proficiency
Mastering difficultsituations and working under time and quality pressure
At least 10 years of experience in working with business management
General knowledge of IT technologies (infrastructure, applications, information security, ERP)
Experience implementing off-the shelf third party solutions
Understanding of SCRUM-agile methodologies
Network and relations, courage and candor, agility, vision and foresight, result oriented
Collaboration, critical thinking, creativity, executive communication, effective presentations, proactivity
IT Business Partner– Cd.
Juarez
Focus Activities
Manages the relationship with the assigned business/function and serves as the interface between the business and the ITorganization on a regional and global basis
Troubleshoot and resolve issues related to IT infrastructure located in the factory
Maintain a flexible work schedule to coordinate support during non-working hours
Develop Division/Region/function IT strategy and IT budget according to business strategy and alignment with IT governance and impacted CoEs
Manages ongoing Business relationship management (incl. status and KPI reporting, escalations, budget topics)
Identifying, evaluating and gathering business needs and determining solutions to business problems and/or options for improving business systems
Ensuring the effective use of information systems to meet the needs of the business (heavy dependency on SAP capabilities and functions in a manufacturing and logistics setting)
Providing consultancy for business challenges/situations – proactively engaging and participating in workshops and meetings with business stakeholders to identify where processes can be streamlined, automated or improved through IT tools and technology.
Ongoing support of development activities and maintenance of tools
Support BU functions with new process development / enhancement opportunities
Living the ownership culture by taking responsibility as the IT demand manager for the EP Cd.
Juarez factories
Support product owner to write user stories and prioritize strategic demands that generate the maximum value and productivity
Seek opportunities to extract more value from the existing IT value centers, experts, and services that already exist
Promote local ownership and usage of the existing tools through training and documentation




Networking across the IT ecosystem to look for opportunities to benchmark best practices, reuse of existing IT services
Leverages deep process know how of business process for consultancy of process owner
Applies Technical Expertise on core technologies
Leads and oversees business-initiated IT Projects/Change requests and monitors their delivery in quality, time and budget
Acts as first point of contact for divisional Business Partner organizations for them to address global demands
Drives and coordinates global demands/projects in close collaboration with the regional Business Partner organizations
Manages internal and external software vendors and service providers, and associated contracts
·Provides direct leadership and coaching for local IT professionals, fostering a collaborative and high-performing team environment.
·Oversee day-to-day activities, professional development, and resource utilization for the local IT team, ensuring alignment with business objectives and IT strategy.
Key Partners
Key Users
Customers (Business management)
Other Service Team members
Providers
CYS
Value Centers
Measures of success
Customer satisfaction
Standardization and scalability of processes
Process efficiency and productivity
KPI
Budget execution
Requirements and Competencies
Backgroundin technology in a manufacturing setting
Experience with SAP functionality in manufacturing and logistics environment
Strong communication skills, ability to collaborate internally at the factory as well as across cultures (US, Europe)
Ability to manage, refine, and prioritize multiple demands
Experience with infrastructure solution design, implementation, and service management
IT architectural understanding/competence
Spanish language required; English language skills required
Value oriented and result driven
IT demand engineering proficiency
Mastering difficultsituations and working under time and quality pressure
At least 10 years of experience in working with business management
General knowledge of IT technologies (infrastructure, applications, information security, ERP)
Experience implementing off-the shelf third party solutions
Understanding of SCRUM-agile methodologies
Project management experience
Financial Analysis
Network and relations, courage and candor, agility, vision and foresight, result oriented
Collaboration, critical thinking, creativity, executive communication, effective presentations, proactivity
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affrightive Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibiliti es, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state, or local law.
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📌 It Business Partner (Ciudad Juárez)
🏢 Siemens Mobility
📍 Ciudad Juárez