International company looking for talent to join our team!
Intugo in partnership with an American company that is more than a revenue cyclemanagement company - It is a strategic partner for growth.Combining expert services withAI-enabled technologies and personalized support, it stands as the premier revenue cyclepartner for leading health systems, physician groups, and academic medical centers acrossthe United States.JOB DESCRIPTION - Clinical Operations Team LeadOverview:The Clinical Operations Team Lead will oversee a team of up to 15 members, ensuring theachievement of key operational goals such as SLA adherence, productivity, quality, andturnaround time.The role involves strategic leadership, performance oversight, resourceplanning, and active engagement with team members to ensure high service delivery andemployee satisfaction.Key Responsibilities:Daily Operations Management: Supervise day-to-day operations ensuring timelyand accurate completion of tasks per client-specific guidelines.Compliance Monitoring: Ensure team compliance with healthcare regulations (CMS,HIPAA) and client-specific requirements.Operational Strategy Development: Design and execute process improvementstrategies to enhance efficiency, reduce costs, and improve quality.Resource Allocation: Manage staffing, tools, and technologies to align with workflowdemands and client expectations.Site Management: Ensure the smooth functioning of all systems and tools across thevirtual environment and site operations.Data Analysis & Reporting: Use data to track performance, identify trends, and informdecision-making.Deliver performance reports and insights to senior managementand clients.Team Support & Development: Provide real-time support,



conduct team meetingsand one-on-ones, introduce new processes, and ensure consistent protocoladherence.CANDIDATE PROFILEAcademic & Professional Background:Option 1: Medical Doctor (MD) with at least 3 years of clinical experience.Option 2: Registered Nurse with a bachelor's or master's degree and 5 years of clinicalexperience.
**Experience**:At least 2 years in utilization review, CDI, clinical denials/appeals, or physicianadvisory services.At least 2 years in a leadership role managing remote teams in healthcare or BPOsettings.Familiarity with healthcare regulations (e.g., CMS) and revenue cycle tools.Certifications (preferred): Case Management (CCM), Utilization Review (URAC), CDI, orequivalent.Key Competencies:Leadership: Ability to inspire, guide, and manage remote teams effectively.Communication: Strong verbal and written communication skills for diverseaudiences.Analytical Thinking: Data-driven decision-making and performance monitoring.Time Management: Ability to manage multiple priorities and meet tight deadlines.Problem Solving: Proactive identification and resolution of operational issues.Team Development: Coaching and mentoring to build high-performance teams.Technical Proficiency: Experience with revenue cycle software and collaboration tools.Bilingual: Fluent in written and spoken English.Compliance-Oriented: Awareness of HIPAA, HR policies, and information securitystandards.WORKING SCHEDULE:7:00 AM - 4:36 PMMonday to Friday or Tuesday to SaturdayTraining Schedule: Monday to Friday, 7:00 AM - 4:36 PMTipo de puesto: Tiempo completoSueldo: $30,****** - $32,****** al mesBeneficios:- Protegido de gastos médicos- Vales de despensaLugar de trabajo: Empleo presencial

📌 Medical Team Lead (Zapopan)
🏢 Intugo
📍 Zapopan