**Location**: On site | **Position Type**: Full-TimeAre you passionate about providing outstanding patient service and have a background in healthcare administration?
We are seeking a **Medical Receptionist** to join a leading ophthalmology practice.In this fully remote role, you will be the first point of contact for patients, responsible for scheduling appointments, verifying insurance, conducting follow-ups, and supporting the clinical and administrative teams.Your work will directly impact the quality of patient care by ensuring smooth communication and operational efficiency throughout the patient journey.
**Key Responsibilities**:- Answer incoming calls in a professional and courteous manner.
- Schedule, confirm, and reschedule appointments using electronic health record systems.
- Verify insurance coverage and obtain pre-authorizations when required.
- Handle medical record requests and ensure compliance with privacy regulations.
- Conduct appointment reminders, patient follow-ups, and reactivation outreach.
- Support patient billing follow-ups with a respectful and service-oriented approach.
- Educate patients pre-surgery and collect feedback post-procedure to enhance care quality.




- Maintain accurate and timely documentation of all patient interactions.
- Collaborate with clinical, billing, and administrative teams to deliver seamless service.
- Minimum 1 year of experience in a medical office or healthcare contact center.
- Proficient in electronic scheduling and medical record systems.
- Excellent communication, organizational, and customer service skills.
- Familiarity with insurance verification and authorization processes.
- Maintains a high level of professionalism, confidentiality, and attention to detail.Join a supportive, patient-centered team and make a real difference from the comfort of your home.If you're detail-oriented, tech-savvy, and passionate about healthcare service, we'd love to hear from you!
Tipo de puesto: Tiempo completoSueldo: A partir de $25,****** al mesPregunta(s) de postulación:- Tienes experiência dentro del área medica (oftalmología de preferencia)?
Experiência:- como asistente personal: 1 año (Obligatorio)Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial

📌 Medical Administrative Assistant/Receptionist (Zapopan)
🏢 Intugo
📍 Zapopan