**RUI is Hiring - Bilingual Retention Specialists (Call Center)****Key Responsibilities**- Handle inbound retention calls and prevent customer cancellations- Meet and exceed retention KPIs and performance metrics- Document interactions using CRM systems**Requirements**:- 1+ year of call center experience Mandatory (Retention or Collections)- Advanced English (B2+/C1) with strong communication skills- Proven customer retention and negotiation abilities- Ability to multitask and use CRM tools efficiently- Full-time availability- Stable work history**Compensation and Benefits**- Base salary: $19,000 - $21,000 MXN per month- Attractive performance bonus- Paid training- 100% IMSS and full legal benefits- Food vouchers- Two days off per week- Career growth opportunities- Referral bonus**Why Join RUI?
**- Stable company with long-term growth potential- Competitive salary and bonus structure- Performance-driven, dynamic work environment**Job Types**: Full-time, Commission, PermanentPay: $19,****** - $21,****** per monthApplication Question(s):- What is the average length of time you stayed in your previous jobs?
**Experience**:- retention : 1 year (required)Work Location: In person

📌 Retention Specialist 2 Days Off (Xico)
🏢 Rui
📍 Xico