MissionHires is hiring a Growth Manager Latam (Fintech) to drive customer acquisition and retention across Brazil, Mexico, Central America, and the Andean region. Reporting to the Regional Manager, Latam, you will combine community-led growth, partnerships, paid/organic marketing, CRM, and data-driven experimentation to scale the corridor. You will conduct customer research, lead partnerships and events, manage agencies and influencers, optimize operations with Product/Ops/Eng/Support, and personally engage with customers across owned channels. Adecuado candidates bring deep Latam diaspora networks, a test-and-learn mindset, and a passion for immigrant communities and financial inclusion.
Responsibilities
Build trust-based relationships with Latam diaspora communities in-person and online
Conduct ongoing customer research with transfer senders to inform growth strategy
Initiate, negotiate, and manage partnerships with community associations and organizations
Plan and execute offline and online advertising and brand awareness campaigns
Recruit, coordinate, and lead community ambassadors, champions, and influencers
Manage external agencies for paid media, creatives, and events
Own and operate CRM to drive acquisition, retention, and reactivation
Analyze and improve operational efficiency and corridor financials in partnership with Product, Ops, Eng, and Support
Deep dive into customer pain points and collaborate cross-functionally to resolve them
Travel across priority markets to engage diaspora communities and grow the customer base




Handle low-level customer complaints; provide CS, Product, and Ops with insights to improve CX and product quality
Engage customers directly via calls and responses across owned media channels
Collaborate with the Country Manager on market growth plans, budgets, CAC targets, and CRM campaigns
Apply a data-driven, test-and-learn approach to growth experiments and reporting
Requirements
Location: Based in Brazil, NYC, or Mexico City
4–5 years' experience in high-growth environments (startups, marketing, fintech)
Exceptional knowledge of and networks within Latam diaspora communities
Proven background in business development, sales, marketing, and analytics
Hands-on experience with organic and inorganic (paid) marketing activities
Experience managing CRM platforms and lifecycle campaigns
Demonstrated ability to source and manage ambassadors, influencers, and community leaders
Experience managing agencies for paid media, creative, and events
Fluency in English and Spanish
Strong interpersonal and communication skills; comfortable with public-facing engagement
Resourceful, scrappy operator able to achieve impact with limited resources
Willingness to work flexible hours, including nights/weekends for events and customer meetings
Organized self-starter with strong project management skills in fast-paced, target-driven settings
Mission- and community-oriented; passion for immigrant communities and financial inclusion
Plus: Relationships with Latam influencers and celebrities in the region
#J-*****-Ljbffr

📌 Growth Manager Latam (Fintech) - Mexico City, Cdmx (Xico)
🏢 MissionHires
📍 Xico