About Apexon
Apexon is a global technology services company committed to engineering digitalfirst solutions that create longterm value for clients. With a presence in 14 countries and a team of 10,000 professionals, we specialize in software engineering, data AI, cloud, and quality assurance. In Mexico, we operate as a fully remote, Great Place to Workcertified team recognized among the Top 17 Best Places to Work nationally and 1 in Technology in the Western region.
Role Summary
We are looking for a Java Production Support Analyst to join our AppBank team, the Technology Divisions RunTheBank production management organization. In this specialist role, you will own the stability and performance of systems that support critical business functions, working directly with application owners, engineering teams, and senior stakeholders to analyze, resolve, and prevent production issues.
This is a highimpact technical role where you will identify patterns, drive automation, and help build the tooling and runbooks that make the operation smarter over time.
What Youll Do
Analyze and resolve application issues in a fastpaced production environment, working actively with your team
Debug code and analyze logs to identify defects, discrepancies, and trends
Manage incidents and communicate clearly with users, application owners, and senior stakeholders across all business areas
Improve application stability and performance by identifying recurring failures and advising on permanent fixes
Adopt and leverage machine learningbased tools developed by the AppBank Engineering team to automate failure detection and health restoration
Identify alerts and processes that can be automated, then partner with the Engineering team to implement them
Challenge existing application setups and suggest improvements to stability and processing approaches




Actively participate in the Change Management process to manage risk in the production environment
Build and maintain runbooks to minimize operational errors and improve team fungibility
Develop reports with trending statistics to track and manage application health and support service performance
What You Bring
Required
Bachelors degree in Computer Science, Engineering, or equivalent
Java objectoriented programming, applied in dev or production contexts
Solid understanding of Data Structures and their practical use cases
SQL experience writing and debugging queries
Experience working in Linux Unix environments
Strong problemsolving skills root cause analysis, pattern recognition, and issue resolution in a production or development environment
English B2 youll work directly with stakeholders in the U.S. and globally
Ability to articulate technical and functional issues clearly to both technical and nontechnical audiences
Nice to Have
Experience in the Financial Services industry
Exposure to Cluster Computing or Big Data Spark, Hadoop, HDFS, XRS, or public cloud platforms
Degree specifically in Computer Science
Why Apexon Mexico
100 remote work from anywhere in Mexico
Great Place to Work certified, Top 17 nationally and 1 in Technology in Western Mexico 2026
A culture built on ownership, autonomy, and high standards no micromanagement
Direct exposure to enterprisescale, missioncritical systems for global financial institutions
A growing team with real career development opportunities Bolsa de trabajo México ofrecemos puesto de Java Production Support Analyst para el sector de Informatica Telecomunicaciones en la empresa Apexon Mexico de Guadalajara. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Java Production Support Analyst Full time Remoto (Guadalajara)
🏢 Apexon Mexico
📍 Guadalajara