About the Company We are a global organization with operations in more than 220 countries and territories, committed to delivering exceptional service, fostering innovation, and building a culture of collaboration and excellence.
We are expanding our operations in Mexico City. In this role, you will support a strategic initiative focused on serving employees across the Latin America and Caribbean LAC region. We are looking for talented individuals to join our Payroll Shared Services team as Tier 2 agents in a dynamic contact center environment. What will you do in this role
You will be the first point of contact for employees across the LAC region, providing Tier 2 support for payroll inquiries. Your daytoday will include Leading accurate, timely, and compliant payroll processing for employees in Mexico. Supporting payroll operations, tax compliance, reporting, and audit activities while serving as a key liaison between HR, Finance, and external vendors. Acting as a point of contact for complex payroll issues, escalations, and employee inquiries, ensuring timely and effective resolution. Partnering with HR to manage employee lifecycle data hires, terminations, compensation changes, ensuring payroll accuracy. Applying knowledge of Mexican payroll regulations and statutory compliance IMSS, ISR, INFONAVIT. Identifying risks, troubleshooting discrepancies, and implementing effective solutions. Contributing to the continuous improvement of payroll operations and service quality. What are we looking for Bachelors degree in Accounting, Business Administration, or a related field. At least 1 year of experience in payroll, finance, HR, or related areas. Experience managing payroll processes and regulatory requirements.



Advanced English proficiency B2C1, required for daily interaction with international teams. Familiarity with HR Payroll platforms such as SAP, Workday, or similar systems desirable. Strong verbal and written communication skills in both Spanish and English. Analytical mindset, attention to detail, and ability to work under pressure. Availability Monday to Friday, 900 AM 700 PM. Work Location
Torre Diana
Cuauhtemoc, CDMX. What do we offer
Monthly Salary 15,000 24,000 MXN
Contract Direct hire with a integral organization.
Work Model Onsite Reforma, Mexico City.
Benefits package superior to Mexican law Christmas Bonus 25 days yr 12 30 days yr 34 Vacation Days from year 1 with progressive increase Vacation Premium 50 yr 13 60 yr 45 70 yr 6 Grocery Vouchers 2,250 MXN month Savings Fund 13 company contribution Major Medical Insurance Life Insurance Retirement Plan Employee Assistance Program Corporate discounts and additional employee benefits If you are looking to grow your career in a fastpaced, employeefocused environment with a global organization that values its people, this opportunity is for you. Equal Opportunity Statement We are committed to fostering a diverse and inclusive workplace and providing equal employment opportunities to all qualified applicants, regardless of race, gender, age, disability, religion, or any other protected characteristic. Bolsa de trabajo México ofrecemos puesto de Bilingual Payroll Specialist l Experience with US Payroll para el sector de Contabilidad Finanzas en la empresa Adecco de Cuauhtémoc. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.

📌 Bilingual Payroll Specialist l Experience with US Payroll (Cuauhtémoc)
🏢 Adecco
📍 Cuauhtémoc