TeleTech Holdings, Inc. is seeking a Manager, Service Delivery to lead on-site operations in Mexico City. You will guide a team to meet client goals, answer associate questions and escalations, and ensure high-quality customer experiences on every call, while fostering a positive work environment.
You’ll act as a leader to motivate and develop your team, resolve issues, and drive career mobility, focusing on meeting client needs and delivering exceptional service.
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📌 Service Delivery Manager — Lead Teams, Elevate Customer Experience (Ciudad de México)
🏢 Teletech Holdings
📍 Ciudad de México
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