We are seeking a structured, analytical Senior Business Analyst to join our engineering department.In this role, you will be the key translator between our business stakeholders and our software development teams. Your primary objective will be to understand complex business problems, analyze current workflows, and elicit detailed, high-quality requirements that our engineers can seamlessly transform into working software.ResponsibilitiesPartner with business units, product managers, and users to gather, clarify, and document comprehensive functional and non-functional requirementsAnalyze "as-is" business processes, identify pain points or inefficiencies, and design optimal "to-be" workflows to streamline operationsTranslate business needs into clear, concise, and structured user stories with well-defined acceptance criteria, using Gherkin/BDD where appropriate, for the development backlogAct as the primary liaison between technical teams and business units, facilitating communication and managing expectations throughout the software development lifecycle (SDLC)Partner with Quality Assurance (QA) and business users to validate that delivered software meets original business requirements,



including support for User Acceptance Testing (UAT)RequirementsA minimum of 3 years of relevant experience as a Business Analyst in an IT or software development environmentExcellent problem-solving skills with a knack for breaking down complex systems and processes into logical, easy-to-understand componentsOutstanding written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders and vice versaGood understanding of Agile methodologies (Scrum/Kanban) and experience working within sprint cyclesProficiency in documenting requirements and workflows using tools like Jira, Confluence, Miro, Visio, or similar platformsExperience working in Financial Services, Insurance, or Retail domainsStrong written and spoken proficiency in English at a C1 level or higherWe offerInternational projects with top brandsWork with general teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.
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📌 Senior Business Analyst (Guadalajara)
🏢 Epam Systems
📍 Guadalajara