Logistics Support Specialist II at Uber Freight.

About the role

This position manages the end-to-end lifecycle of freight shipments within the North American market. You will handle daily operational tasks, maintain data accuracy in internal systems, and serve as a primary point of contact for customers and carriers.

Key facts

Location: Benito Juarez, Ciudad de México, or Tlalnepantla de Baz, Mexico
Engagement: On-site

What you'll do

- Oversee daily booking, dispatch, tracking, and delivery verification for import and export freight.
- Input and maintain shipment data within Uber Freight systems to ensure real-time accuracy.
- Coordinate warehouse scheduling, customs documentation, and cross-border transfers.
- Communicate shipment status updates and service issues to customers.
- Provide proactive reporting regarding capacity, rates, and documentation.
- Mentor and train new team members or interns on operational processes.
- Analyze weekly performance metrics,



such as High/Low Net Revenue, and report on operational outcomes.

Requirements

- 1 to 2 years of professional experience in logistics coordination, 4PL operations, or freight forwarding.
- Advanced proficiency in English, as the role interacts directly with North American operations.
- Ability to manage high-volume, time-sensitive tasks with strong attention to detail.
- Experience following structured documentation and operational procedures.

Nice to have

- Prior experience with Intermodal shipping.

Skills & tools

- Uber Freight internal systems
- Freight logistics management
- Customs and cross-border documentation
- Professional communication (written and verbal)

Practical notes

- Req #: 2756
- This is a full-time, on-site role based in Mexico.

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📌 Logistics Support Specialist II (Benito Juárez)
🏢 Uber Freight
📍 Benito Juárez