This role operates as the primary regional bridge between LATAM business stakeholders and Global IT platform owners, ensuring proper demand orchestration, adherence to global standards, and effective execution within the global portfolio of enterprise systems, including:

SAP ECC

Oracle (Donna)

Oracle Sales Cloud (OSC)

Enterprise integrations

Automation and AI-enabled platforms

Onesource Tax

Onesource integral trade

This position plays a critical role in:

Defining the strategy for the Ceará (Pátria) strategic project.

Defining and systematically implementing the Brazil Tax Reform (IBS/CBS/IS transition), including compliance with new regulatory requirements (such as FCI-related master data impacts);

Driving automation and AI enablement initiatives.

Ensuring strict alignment with Global IT architecture, governance, and cybersecurity standards.

Responsibilities

1. ERP Stability & Mission-Critical System Availability

Ensure high availability, performance, and business continuity for:

SAP ECC

Oracle R12

Oracle Sales Cloud (OSC)

Brazil tax and internation trade applications

Define with Global IT teams to monitor integrations with platforms such as DataZen, E2open, and middleware layers.

Orchestrate incident management, root cause analysis, and structured resolution follow-ups.

Maintain SLA governance and disciplined change management processes.

Ensure system readiness during high-impact business cycles (tax filings, month-end close, statutory reporting periods).

2. Ceará (Patria) & Strategic Project Enablement

Define and lead the LATAM systems strategy to support the Ceará plant and Pátria strategic initiative.

Establish governance and ensure alignment of system configurations, cost center structures, integrations, and reporting frameworks with business objectives.

Drive strategic alignment between SAP ERP and Oracle ERP environments to support operational and financial requirements.

Act as the regional leadership point for coordination, risk management, and escalation during go-live and stabilization phases.

3. Brazil Tax Reform & Regulatory Readiness





Define and oversee the strategic approach for system impact assessments related to the Brazil Tax Reform (IBS/CBS/IS transition).

Ensure enterprise readiness across SAP ERP and Oracle ERP to support fiscal, tax, and statutory reporting transformations.

Partner strategically with Tax and Finance leadership to validate compliance requirements and drive necessary system adaptations.

Establish and govern integration alignment with government tax platforms and regulatory reporting systems, ensuring compliance and scalability.

4. Business Interface & Demand Governance

Establish and lead the strategic interface between LATAM business leadership and Global IT platform owners.

Define and govern the regional demand management framework, ensuring proper consolidation, validation, and prioritization aligned with business strategy.

Drive the translation of business needs into structured, high-level functional requirements aligned with global standards and architectural principles.

Ensure strong adoption of global platforms, tools, and processes, minimizing regional customizations and deviations.

Govern the intake and prioritization process for system enhancements, ensuring proper documentation, traceability, and alignment with global governance models.

5. Automation, AI & Digital Enablement

Define and lead the LATAM strategy for automation, AI, and digital enablement, aligned with business priorities and global IT direction.

Identify, prioritize, and govern automation opportunities across LATAM operations to drive scalability and efficiency.

Drive the adoption and strategic use of AI platforms such as Microsoft Copilot and the VEGA platform, ensuring alignment with enterprise standards and use cases.

Establish and govern reusable automation frameworks, standards, and best practices across the region.





Lead initiatives to reduce manual processes, improve productivity, and enhance operational efficiency through technology enablement.

6. Global Alignment & Enterprise Architecture

Ensure all LATAM initiatives align with:

Global SAP and Oracle roadmaps

Oracle Sales Cloud governance

Enterprise architecture standards

Cybersecurity and compliance policies

Prevent shadow IT and uncontrolled local developments by reinforcing structured governance.

7. Team Leadership & High-Performance Culture

Lead and develop the LATAM Systems team, including 4 direct Vertiv employees and all related application consultants, fostering a high-performance and results-driven culture.

Establish clear goals, priorities, and performance expectations aligned with regional and global IT strategy.

Drive team capability development, ensuring the right balance between internal expertise and external consulting support.

Promote collaboration, accountability, and continuous improvement across the team and extended ecosystem.

Foster a culture aligned with Vertiv behaviors:

Own It

Act With Urgency

Think Big and Execute

Drive Continuous Improvement

Qualifications

Education

Bachelor’s degree in Information Systems, Engineering, Business Administration, or a related field.

MBA or specialization in Digital Transformation is preferred.

Experience

5+ years of experience in enterprise systems (SAP and Oracle environments).

2+ years in coordination or leadership roles.

Experience in multinational or global organizations.

Strong exposure to:

SAP ECC

Oracle (R12)

Oracle Sales Cloud (OSC)

Enterprise integrations and middleware

LATAM regulatory and tax frameworks

PL/SQL

Key Performance Indicators (KPIs)

SAP and Oracle system availability ≥

Zero critical compliance or regulatory failures

Successful Ceará/Patria system deployment and stabilization

% of LATAM demands aligned with global tools and standards

Measurable reduction of manual processes through automation

LATAM stakeholder satisfaction score

#LI-TA1

📌 Manager Application Development & Support (Ciudad de México)
🏢 Vertiv
📍 Ciudad de México