Lead UX Designer - Financial Services

Mexico (CDMX or Guadalajara) | Hybrid

We are:

Wizeline is a global AI-native technology solutions provider that develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a general community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve.

Are you a fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

We are looking for an Experience Designer (XD) to join our team and help craft end-to-end, omni-channel experiences for B2B2C financial services products. In this role, you will collaborate with cross-functional teams to design user-centered journeys that drive engagement, trust, and measurable business outcomes.

You’ll bring a strong mix of design craft, systems thinking, and business acumen , along with the ability to navigate complex stakeholder environments and translate insights into impactful experiences.

Key Responsibilities

- Lead the design of end-to-end digital experiences across multiple platforms, aligning user needs with business goals.
- Apply human-centered design methodologies to frame problems, co-create solutions, and deliver value across touchpoints.
- Create UX deliverables such as site maps, user flows, journey maps, wireframes, and interactive prototypes .
- Translate user insights, research, and behavioral data into actionable design strategies aligned with KPIs.
- Conduct competitive analysis, stakeholder interviews,



and research activities to inform design decisions.
- Collaborate with cross-functional teams including product, engineering, content, legal, and compliance .
- Ensure designs meet accessibility standards (ADA) and regulatory requirements.
- Use tools like Figma and Adobe Creative Suite to design, prototype, and iterate efficiently.
- Facilitate design workshops, critiques, and collaborative sessions to drive alignment and innovation.
- Contribute to the evolution of design systems, best practices, and AI-enabled UX approaches .
- Mentor and guide other designers, fostering a culture of continuous improvement and high-quality design .

Must-have Skills

- 7+ years of experience designing user-centered digital products and experiences.
- Advanced English level (C1+) , with excellent communication skills:
- Comfortable presenting in English
- Able to handle complex conversations and stakeholder interactions
- Strong ability to clearly articulate design decisions and rationale
- Strong portfolio (mandatory) demonstrating:
- End-to-end UX design work
- Business impact and customer growth
- Structured thinking and problem-solving approach

Core Capabilities

- Strong expertise in UX design, interaction design, and systems thinking .




- Proven ability to balance creativity with business strategy and product thinking .
- Advanced skills in wireframing, prototyping, and storytelling .
- Experience working in financial services or regulated environments .
- Ability to collaborate across cross-functional and distributed teams .

Leadership & Communication

- Strong leadership and facilitation skills .
- Ability to energize teams and drive alignment .
- Experience leading creative workshops and design sessions .
- Strong stakeholder management , including influencing without authority.
- Ability to connect design work to both strategic and tactical outcomes .
- Experience mentoring and coaching other designers.

Nice-to-have

- AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.
- Experience contributing to or building design systems .
- Familiarity with accessibility and inclusive design best practices .
- Background in research, content strategy, or service design .
- Experience working in B2B2C or financial advisory platforms .

What we offer

- A High-Impact Environment
- Commitment to Professional Development
- Flexible and Collaborative Culture
- Hybrid Work Model
- Integral Opportunities
- A Vibrant Community
- Total Rewards

*Specific benefits are determined by the employment type and location.

Find out more about our culture here.

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📌 Lead UX Designer (Financial Services) (Centro)
🏢 Wizeline
📍 Centro