Download/Extract & Analyze customer Discrete & Min-Max demand from their portal/tool.

Develop plan to best support/fulfill customer Discrete and Min Max demand.

Set and monitor priority for OSP jobs and/or shipments.

Update horse blanket/LOB, customer portal (s).

Communicate with customer in timely fashion.

Set and manage PRIORITY when planning and communicating Customer CRITICAL parts internally.

Run, analyze and take action on different reporting.

Analyze information in Dispatch-Status on open jobs, jobs not moving, CS42 scan, etc.

Review of makes nor released by Production Control.

Review new adds/changes to delivery schedule and drive actions from Purchase Order Change Report (POC).

Review demand coverage/shortages and address with the appropriate owners Follow up on customer returns.





Review and take action on Exception Report from Corporate Demand Team.

Demand alignment check - Customer Portal vs. AS400.

Analyze customer mid and long-term demand profile.

Analyze, quote and respond to Contracts on short flow and pull-in requests from Customers.

Response to management on any KPI/Past Due a/o projected past due inquiries.

English 90%

Professional degree

6 months’ related experience as a CSR on Production Control role.

Microsoft (Excel, Power Point, Word)

AS400 System (Preferible)

Analyze, quote and respond to

Contracts on short flow and pull-in requests from Customers.

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📌 Jr Customer Service Representative (CSR) (Centro Cívico)
🏢 Lmi Aerospace
📍 Centro Cívico