we're looking for a talented and experienced iseries engineer to join our managed services team at pellera technologies. The iseries engineer will be responsible for hardware / software support, implementation of specialized software, system integrations/transitions, troubleshooting customer environments, and reviewing/recommending systems designs and implementations on the iseries platfor. The msc iseries engineer is responsible for managing escalated backup and recovery incidents and service requests through completion.

responsibilities:

- ensure the operational integrity of all client iseries infrastructure
- administration of iseries environments including security controls, tcp/ip , brms, job control, performance and capacity planning, system and ptf updates, and license management
- architecture and implementation of iseries management and monitoring platforms
- vio server management and implementation
- lpar virtualization implementation
- design and implementation of disaster recovery and high availability solutions for iseries
- operation of tape management solutions, including physical and virtual tape libraries
- job flow and application programing on iseries
- client access implementation and support
- develop operational processes and documentation for day-to-day iseries tasks
- develop processes and documentation regarding setup and failover for iseries customers
- customer resolution and escalation assistance calls

qualifications:





- bachelor's degree (or equivalent experience)
- 5+ years of iseries l3/engineering support experience in a multi-lpar and multi-tenant environment (managed services preferred)
- iseries / power platform certification preferred
- understanding and application of backup, recovery, and high availability platforms for iseries: brms, itera, qedd, and mimix
- strong knowledge of support desk software with awareness of itil service desk process
- knowledge and experience of defining, creating, and managing procedures
- security compliance experience: soc, pci, iso 27001 or sox preferred
- time management and organizational skills
- participate in a rotating 24/7 on-call schedule responding to critical issues
- possess strong verbal and written communication skills; be adept at communicating with all levels of technical and non-technical personnel
- demonstrated commitment to continuous learning and personal development
- self-motivated; ability to work under minimal supervision

success characteristics:

- honest, enthusiastic, respectful team player who consistently delivers quality service to team members and customers alike
- adaptable, adaptable, responsible, punctual, proactive, and self-sufficient
- successful experience with and affinity for small to large size business environments
- ability to adapt and thrive in a dynamic work environment

📌 Ibm iseries engineer (Xico)
🏢 Pellera Technologies Mexico
📍 Xico