Description
Charger Logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continue to grow.
Description
Charger Logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continue to grow.
Charger Logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our Customer Service Department based out of Querétaro, Querétaro.

English fluency is a must **
Friday to Monday 07{{{{:}}}}00 am - 05{{{{:}}}}00 pm
Responsibilities{{{{:}}}}
Build expert and dynamic knowledge of company products and services
Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to build a lasting relationship
Provide track and trace updates for the shipments
Continually update customers as to the status of each order as required and solve customer‑specific freight issues
Entering, updating and processing customer orders on various interfaces
Ensure & confirm pickup and delivery appointments for drivers




Coordinating with other departments to clear customs paperwork
Follow established procedures for processing bills
Perform duties as assigned by the Customer Service Manager
Requirements
College diploma or university degree
Previous logistics and customer service experience is an asset
Ability to solve problems and alleviate conflicts or escape tactfully
Strong time-management with an ability to prioritize and multi-task
Proficient in Microsoft office, with aptitude to learn new software and systems
Fluency in English and Spanish is a must
Benefits
Competitive Salary
Permanent Role
Career Growth
Supermarket bonus
Healthcare package
"In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability."
We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you'll be given support and room to develop your own strategies. If this sounds like what you're looking for, then we might be the place for you.
We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.
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📌 Logistics Customer Service (Weekends) (Santiago Mexquititlán Barrio 1ro.)
🏢 Charger Logistics
📍 Santiago Mexquititlán Barrio 1ro.