SWBC is seeking a first-level IT support specialist to assist end users with desktops, laptops, and peripherals. You’ll troubleshoot software and hardware issues, support Windows 10/11 and Microsoft 365, and manage incidents in ServiceNow with strict SLAs.
Expect remote and on-site help, plus participation in device upgrades and workstation deployments. The role emphasizes customer service, problem solving, and collaboration with security and infrastructure teams in a growing enterprise IT
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📌 Entry-Level IT Support Specialist — End-User & VDI (Ejido de la Finca)
🏢 SWBC
📍 Ejido de la Finca
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