Description
Executive Assistant (Operations, Client Coordination & CRM Management)
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
At Pavago, one of our clients is hiring an Executive Assistant (Operations & Client Coordination) to support day-to-day operations, client communication, CRM management, scheduling, and workflow coordination within a fast-growing automotive business.
This is more than a traditional Executive Assistant role. You’ll serve as a trusted operational partner to the founder, ensuring projects move forward, client communication remains organized, and daily operations run efficiently behind the scenes.
You’ll help manage client relationships, coordinate contractors, maintain CRM accuracy, organize schedules, and keep operational workflows on track. If you’re proactive, detail-oriented, and thrive in fast-paced environments where organization and execution matter, this role is an excellent fit.
What You’ll Own
Client Communication & Coordination
- Manage inbound client inquiries and prioritize urgent requests.
- Draft and send professional emails, updates, and follow-ups.
- Maintain proactive communication throughout active projects.
- Track ongoing conversations and ensure timely responses.
- Deliver an exceptional client experience across every interaction.
Contractor & Project Coordination
- Coordinate with freelance contractors and external vendors.
- Track project milestones, deliverables, and deadlines.
- Facilitate communication between:
- Clients
- Contractors
- Leadership
- Identify and escalate delays or operational issues before they impact delivery.
- Ensure projects remain organized and on schedule.
CRM & Administrative Operations
- Maintain accurate client records within GoHighLevel (GHL).
- Manage:
- Pipelines
- Workflows
- Client notes
- Follow-up tasks
- CRM records
- Support onboarding workflows and operational setup.
- Maintain clean, organized, and accurate CRM data.
Scheduling & Executiv
📌 Executive Assistant (México)
🏢 Pavago
📍 México