Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

We are looking for a Mexico-based, Spanish-speaking Collections Manager to lead collections for our Mexico customer portfolio. This role reports to the Senior Manager of Collections based in the US. It requires strong account judgment, close partnership with Customer Success, Sales,



Order Management, Billing, Product, and Support, and the ability to resolve operational issues in parallel with collecting cash.

You will manage delinquent accounts with a strong understanding of account health, billing history, service issues, cancellation status, and customer dynamics. You must be comfortable working across phone, WhatsApp, messaging tools, and email while maintaining clear documentation and escalation discipline. This role also requires the judgment to draw a firm line with customers who repeatedly delay payment and the leadership presence to push internal teams to move faster on dispute resolution, enforcement actions, and subscription cancellations.

What You’ll Do:
- Own collections performance for Mexico-based accounts and drive faster resolution of past-due balances, disputed invoices, and broken payment commitments. Build account-level action plans, monitor aging mov

📌 Collections Manager (Ciudad de México)
🏢 Motive
📍 Ciudad de México