Ebury helps ambitious businesses unlock general growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.

Technical Operations Engineer

Mexico City Office - Hybrid: 4 days in the office, 1 day working from home

We are seeking a talented Technical Support Engineer to become an integral part of our support engineering team. In this role, you will collaborate with a group of specialists, providing comprehensive support across all areas of our business.

Why Ebury?
- High-Performance, High-Growth Environment: Be part of a dynamic and rapidly growing company that values impact and rewards results.
- Focus on Excellence:



We are committed to becoming a world-class organization and are looking for individuals who share our passion for delivering exceptional work.
- Personal Responsibility and Freedom: We empower our employees to take ownership of their work and make a real difference.
- Collaborative and Inclusive Culture: We value diversity, promote inclusion, and foster a positive work environment where everyone feels respected and supported.
- Continuous Growth and Development: Benefit from our career map, regular reviews, and training opportunities to advance your career and reach your full potential.

What you will do:
- Troubleshoot applications, services, and infrastructure issues reported by end-users of the systems developed by our engineering teams.
- Verify and document issues and bugs for accurate tracking and escalation.
- Manage incidents, including communication with stakeholders and coordination with development teams.
- Collaborate with Software Engineering teams to establish support workflow

📌 Technical Operations Engineer (Ciudad de México)
🏢 Ebury
📍 Ciudad de México