Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a versátil, supportive environment where your well-being is prioritized and your potential can thrive.

The Role
1. Incident and Request Management in the AMS Environment
- Analyze and resolve functional incidents in SAP BPC, related to:
- Financial planning, budgeting, and forecasting processes
- Financial consolidation
- Data loads, validations, business rules, and reporting
- Handle incidents and requests in SAP BW, ensuring:
- Proper execution of ETL data load processes
- Data availability and consistency in InfoProviders (DSOs, InfoCubes, ADSOs)
- Correct operation of queries and reports
- Verify data flows between source systems and SAP BW/BPC,



identifying load errors, inconsistencies, or data deviations.
- Manage tickets under the AMS operating model, complying with defined priorities, impact levels, response times, and SLAs.

2. Functional Analysis and Process Validation
- Analyze and validate SAP BPC functional configurations, including:
- Models, dimensions, and hierarchies
- Business rules, validations, and planning logic
- Consolidation and reporting processes
- Validate SAP BW functional processes, including:
- Data flows, transformations, and rules
- Data quality, integrity, and traceability
- Review end‑to‑end processes, from data sources to final BPC/BW reports.
- Document findings, root causes, deviations, and implemented solutions, ensuring traceability and operational consistency.

3. Technical Coordination within the SAP Ecosystem
- Collaborate with ABAP/BW developers to resolve incidents and implement functional adjustments.

📌 SAP BPC (Polanco)
🏢 Kyndryl
📍 Polanco