SCOPE OF POSITION:
Responsible for leading and managing the Drafting team members. This includes holding accountability to the staff and business operations of the department to achieve best-in-class quality and accuracy of work performed. Increase customer satisfaction levels while improving the impact and influence of the department team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but not necessarily limited to the following:
- Continually provides leadership, direction, and training to drafting team to ensure high levels of accuracy, on-time, and service to our customers.
- Assigns and monitors the workload of the drafting staff to ensure all assigned work is completed by commit date.



Coordinates work of assigned drafting staff to assure proper distribution of workload to meet on-time goals.
- Acts as interdepartmental liaison to ensure the drafting team and staff work effectively counterparts of the functional groups and services throughout CS businesses.
- Ensures that work groups have necessary resources to complete requirements. Helps facilitate the group process both in meetings and in daily operations.
- Responsible for continuous improvement practices and implementing policies and procedures alongside best practices.
- Handles significant service or support escalations from within the department and contacts customers and sales channel members as required.
- Provides feedback and coaching for assigned staff. Develops the entire group in group process, team dynamics, basic quality tools, and problem solving models and techniques.
- Guides work group problem solving process toward continuous improvement of quality, timeliness, an

📌 Drafting Supervisor (Ciudad Acuña)
🏢 Construction Specialties
📍 Ciudad Acuña