Description
We are seeking a Resolution-Focused Quality Engineer to lead the rapid elimination of powertrain controls and calibration-related technical issues. In this role, you will move beyond data observation to own the end-to-end solution. You will serve as the primary driver between Quality, Product Development, and Calibration teams to ensure field issues are contained, resolved, and prevented from recurring in future programs.

This role is a critical bridge within the engineering organization. You will lead cross-functional task forces to navigate complex technical challenges and push engineering fixes through to production and the field. The idóneo candidate is a proactive "fixer" with a technical background in Powertrain Systems (ICE, Electrified/xEV, Transmission, or Driveline) and Diagnostics who possesses the influence to drive action and improve customer satisfaction.

Responsibilities
- Drive End-to-End Resolution: Lead the lifecycle of top powertrain controls and calibration concerns,



managing the process from initial field detection to verified implementation of the fix.
- Lead Technical Task Forces: Orchestrate cross-functional "war rooms" and rapid-response teams to define root causes and execute corrective actions for hardware, software, or calibration concerns.
- Influence Engineering Priorities: Negotiate with engineering and calibration departments by presenting data-backed technical business cases that demand immediate resolution action.
- Project Manage Field Fixes: Manage the rollout of software updates and service calibrations, ensuring that Service, Engineering, and Manufacturing teams are aligned to meet aggressive resolution timelines.
- Verify Solution Effectiveness: Track post-implementation performance in the field to ensure the "fix" successfully resolved the customer concern without introducing secondary failure modes.
- Orchestrate Service Documentation: Lead the development of Technical Service Bulletins (TSBs) and service instruc

📌 Quality Engineer – Powertrain Systems (Naucalpan de Juárez)
🏢 Ford Motor
📍 Naucalpan de Juárez