As passionate about our people as we are about our mission.
Why Join Q2?
Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Key Responsibilities
• Manage the full monthly billing cycle, including creating, reviewing, validating, and issuing customer invoices.
• Activate and maintain customer subscriptions within NetSuite.
• Review and validate contract change orders to ensure accurate billing setup.
• Ensure invoices align with executed contracts, pricing structures, and purchase orders.
• Assess contract language to ensure billing terms are correctly reflected in the billing system.
• Verify billing data for completeness and accuracy prior to invoice release.
• Identify, investigate, and resolve billing discrepancies and variances.
• Support revenue recognition processes through accurate billing execution and partnership with Revenue Accounting.
• Respond to accounts receivable billing inquiries related to charges and billable disputes.
• Partner with internal teams and customers to resolve invoice disput