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Job Category
Customer Success
Job Details

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

The Migration Delivery Lead is a high-impact individual contributor responsible for leading complex, high-stakes customer migration engagements from inception to successful validation. Operating at the tip of the spear,



you function as the primary technical and strategic orchestrator for a specific migration pod, ensuring that customers achieve rapid time-to-value while migrating to modern cloud architectures. This role is built on a deep, seamless partnership with the General Delivery Center (GDC), and Outbound Product Management as an aligned unit to ensure flawless, around-the-clock execution of migration engagements.
This role is designed for a versatile expert who thrives at the absolute intersection of customer relationship management and rigorous technical execution. You will act as a trusted advisor, bridging the gap between the customer’s legacy environment and their future-state platform by aggressively driving the adoption of automated playbooks and cutting-edge AI tools to dramatically compress delivery timelines. Beyond execution, you serve as a critical voice of the customer within the migration team feedback loop, systematically capturing real-w

📌 Sr. Success Architect (Ciudad de México)
🏢 Salesforce
📍 Ciudad de México