This is a remote position.

Please read the full post description before applying.

About Logotech Logotech is a leading distributor of promotional products, serving businesses of all sizes.

We are committed to exceptional customer service, offering a vast selection of quality products while leveraging technology to fuel our growth.

We value work-life balance and strive to foster a positive, supportive environment where our team can flourish both personally and professionally.

Position: Customer Service Representative We are seeking dedicated Customer Service Representatives to join our dynamic team.

This is a permanent remote position, MondayFriday, 9:00 AM6:00 PM (U.S.-compatible time zones required).

This is an excellent opportunity to build a stable, long-term career in a fast-growing company that values professionalism, reliability, and customer satisfaction.

Adecuado Candidate Positive, friendly, and proactive attitude Able to work independently with minimal supervision Strong communication and interpersonal skills Detail-oriented and organized Calm and solution-focused in a fast-paced environment Customer-first mindset with a genuine desire to help Requirements Daily Duties & Responsibilities Respond to inbound customer inquiries via phone and email Provide product information, pricing, and order status updates Assist customers with order placement and modifications Coordinate artwork approvals and order confirmations Troubleshoot issues and resolve customer concerns efficiently Maintain accurate records in CRM software Collaborate with internal teams to ensure timely order fulfillment Stay informed about products, promotions, and company processes Required Education & Experience Previous customer service experience (B2B preferred)



Experience in the Promotional Products industry is a plus but not required Minimum two years of customer service experience Associate degree or higher preferred Required Skills Excellent English communication skills (written and spoken) Strong attention to detail (include the answer to 3+3+3 in your application) Proficiency in Microsoft Office (Word, Excel) Competent typing skills Strong problem-solving abilities Ability to remain calm and professional under pressure Strong organizational skills Positive, can-do attitude Benefits Benefits Competitive base salary (based on experience) Performance-based bonuses No cold calling inbound support focus Comprehensive training and ongoing support Supportive management team Paid U.S. holidays Paid vacation days How to Apply Please submit your resume, cover letter, salary requirements

1-3 years
Daily Duties & Responsibilities • Respond to inbound customer inquiries via phone and email • Provide product information, pricing, and order status updates • Assist customers with order placement and modifications • Coordinate artwork approvals and order confirmations • Troubleshoot issues and resolve customer concerns efficiently • Maintain accurate records in CRM software • Collaborate with internal teams to ensure timely order fulfillment • Stay informed about products, promotions, and company processes Required Education & Experience • Previous customer service experience (B2B preferred) • Experience in the Promotional Products industry is a plus but not required • Minimum two years of customer service experience • Associate degree or higher preferred Required Skills • Excellent English communication skills (written and spoken) • Strong attention to detail (include the answer to 3+3+3 in your application) • Proficiency in Microsoft Office (Word, Excel) • Competent typing skills • Strong problem-solving abilities • Ability to remain calm and professional under pressure • Strong organizational skills • Positive, can-do attitude

Required Skill Profession

Office And Administrative Support

📌 Customer Service Representative Remote Position (Ciudad de México)
🏢 Logotech
📍 Ciudad de México