Company Description Blackstar Tech Solutions (Bstar Tech Solutions) is a provider of nearshore and offshore call center outsourcing solutions and IT services across multiple industries. The company delivers outbound and inbound services, including tech support, customer service, and lead generation. It is specialized in telemarketing, customer service, and consumer debt collection in retail, commercial, medical, and other sectors.

Bstar Tech

Solutions focuses on scalable service models, quality customer interactions, and performance-driven results for clients.

Role Description This full-time Business Development Manager role is hybrid, based in Tijuana, BCN, with some flexibility to work from home.

The Business Development

Manager will identify and pursue new business opportunities in call center outsourcing and IT services, build and manage a pipeline of qualified prospects, and lead end-to-end sales cycles from initial outreach through negotiation and closing. Daily tasks include conducting market research, preparing proposals and presentations, collaborating with operations and technical teams to design service solutions, and maintaining strong relationships with existing clients to drive account growth. The role also involves tracking performance metrics, reporting on sales activities, and contributing to strategic planning to expand Bstar Tech Solutions’ presence in target markets.





Qualifications

- Demonstrated experience in business development, sales, or account management, ideally within outsourcing, call centers, or IT services.
- Strong skills in prospecting, lead generation, and pipeline management, with the ability to qualify opportunities and prioritize targets.
- Proficiency in client relationship management, including needs analysis, solution selling, and long-term account development.
- Competence in contract negotiation, pricing discussions, and closing deals that align with company goals and client expectations.
- Ability to collaborate effectively with operations, technical, and marketing teams to design and present tailored service offerings.
- Excellent written and verbal communication skills in professional business settings; bilingual English/Spanish is highly beneficial.
- Comfort working in a hybrid environment in Tijuana, BCN, with strong self-management, time management, and organizational skills.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
- Familiarity with CRM systems and basic data analysis to track sales performance and inform decision-making.
- Proactive, results-oriented mindset with the ability to work ethically, inclusively, and collaboratively in diverse teams.

📌 Business Development Manager (Tijuana)
🏢 Bstar Tech Solutions
📍 Tijuana