We are hiring a Client Experience Coordinator to oversee client communications, coordinate travel service details, and ensure every interaction throughout the travel planning and booking process reflects a smooth, professional, and high-quality experience.

This is a fully remote position adecuado for someone who is organized, dependable, and comfortable managing multiple client workflows independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.

What You'll Do

Oversee ongoing client communications related to travel bookings, itineraries, and service updates

Ensure timely follow-ups, booking confirmations, and status updates are delivered to clients

Coordinate scheduling, travel documentation, and client requests with accuracy

Proactively identify and resolve issues to maintain a seamless travel experience

Maintain detailed client records and booking information across internal systems

Contribute to workflow improvements that support the overall travel operations team





Deliver consistent, professional support throughout every stage of the client's travel journey

What Were Looking For

Strong communication, organization, and problem-solving skills

Client service, account management, or customer-facing experience preferred — not required

Comfortable working independently while utilizing provided systems and resources

Detail-oriented, reliable, and deadline-driven

Tech-comfortable and adaptable to new booking platforms and digital tools

Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Technical Requirements

Laptop or desktop computer

Reliable broadband internet connection

Smartphone for communication and updates

Why This Role Stands Out:

100% remote flexibility

Structured onboarding and ongoing support

Clear processes and systems provided

Growth opportunities within a supportive, team-focused environment

📌 Client Experience Coordinator (Tampico)
🏢 Consultwithtray
📍 Tampico