This is a remote position.

Please read the full post description before applying.

About

Logotech

Logotech is a leading distributor of promotional products, serving businesses of all sizes. We are committed to exceptional customer service, offering a vast selection of quality products while leveraging technology to fuel our growth.

We value work-life balance and strive to foster a positive, supportive environment where our team can flourish both personally and professionally.

Position: Customer Service Representative

We are seeking dedicated Customer Service Representatives to join our dynamic team. This is a permanent remote position, Monday–Friday, 9:00 AM–6:00 PM (U.S.-compatible time zones required).

This is an excellent opportunity to build a stable, long-term career in a fast-growing company that values professionalism, reliability, and customer satisfaction.

Idóneo

Candidate

- Positive, friendly, and proactive attitude
- Able to work independently with minimal supervision
- Strong communication and interpersonal skills
- Detail-oriented and organized
- Calm and solution-focused in a fast-paced environment
- Customer-first mindset with a genuine desire to help Requirements Daily Duties & Responsibilities
- Respond to inbound customer inquiries via phone and email
- Provide product information, pricing, and order status updates




- Assist customers with order placement and modifications
- Coordinate artwork approvals and order confirmations
- Troubleshoot issues and resolve customer concerns efficiently
- Maintain accurate records in CRM software
- Collaborate with internal teams to ensure timely order fulfillment
- Stay informed about products, promotions, and company processes Required Education & Experience
- Previous customer service experience (B2B preferred)
- Experience in the Promotional Products industry is a plus but not required
- Minimum two years of customer service experience
- Associate degree or higher preferred Required Skills
- Excellent English communication skills (written and spoken)
- Strong attention to detail (include the answer to 3+3+3 in your application)
- Proficiency in Microsoft Office (Word, Excel)
- Competent typing skills
- Strong problem-solving abilities
- Ability to remain calm and professional under pressure
- Strong organizational skills
- Positive, can-do attitude Benefits Benefits
- Competitive base salary (based on experience)
- Performance-based bonuses
- No cold calling — inbound support focus
- Comprehensive training and ongoing support
- Supportive management team
- Paid U.S. holidays
- Paid vacation days How to Apply

Please submit your resume, cover letter, salary requirements

📌 Customer Service Representative Remote Position (México)
🏢 Logotech
📍 México