Responsibilities and Accountabilities:

- Design, implement, and manage enterprise IAM solutions using Microsoft Entra ID, including Identity Governance (IGA/JML), Entra ID Protection, Conditional Access, MFA, SSO, and CyberArk.

- Own and operate Joiner‑Mover‑Leaver (JML) lifecycle management using Entra ID Governance features to ensure timely and secure access provisioning and deprovisioning.

- Configure and manage Entra ID Identity Governance capabilities such as access packages, lifecycle workflows, entitlement management, and access reviews.

- Design, deploy, and enforce Entra Conditional Access and risk‑based policies using Entra ID Protection, aligned with Zero Trust principles.

- Lead implementation and support of SSO integrations, MFA, and adaptive authentication across cloud and on‑prem applications.

- Perform hands‑on administration and operational support for Active Directory, Entra ID (Azure AD), Identity Governance, Identity Protection, and CyberArk platforms.

- Troubleshoot and resolve complex authentication and access issues across Conditional Access, SSO, JML/IGA processes, CyberArk, and On‑Prem AD.

- Configure and maintain CyberArk CPM and PSM components to support privileged access use cases.

- Execute access reviews, certification campaigns, and RBAC reviews to meet governance, audit, and compliance requirements.

- Monitor and resolve IAM‑related incidents and service requests within defined SLAs, driving stability and security of IAM platforms.

- Drive automation, process optimization, documentation (SOPs), cross‑team collaboration (HR/IT/Security), audit support, and continuous improvement through awareness of Microsoft Entra enhancements and IAM best practices.

Required Qualifications:





- 13–15+ years of hands‑on experience in Identity and Access Management (IAM) and Privileged Access Management (PAM) within enterprise environments.

- Strong practical experience with IAM/PAM platforms, including Microsoft Entra ID, CyberArk, and Azure SSO.

- Demonstrated hands‑on expertise in:

- CyberArk Core PAS: Vault, CPM, PVWA, PSM

- Microsoft Entra ID (Azure AD): Conditional Access, Identity Protection, and Identity Governance (JML, access reviews)

- Identity and authentication technologies: Active Directory, LDAP, SAML, OAuth 2.0, OpenID Connect

- Scripting and automation using PowerShell and/or Python to improve IAM operations

- Cloud and hybrid environments, including Azure, AWS, and GCP

- ITSM tools (e.g., ServiceNow) and incident / service‑request handling

- Strong experience collaborating with HR, IT, Security, and application teams to support identity lifecycle (JML) and access governance processes.

- Strong analytical and troubleshooting skills with attention to detail and an engineering mindset.

- Effective verbal and written communication skills, capable of working with both technical and non‑technical stakeholders.

Preferred Qualifications:

- Strong knowledge of Active Directory, Azure AD (Entra ID), CyberArk, SSO, and authentication mechanisms (SAML, OAuth, OIDC).

- Understanding of IAM governance, RBAC, and compliance standards (ISO 27001, SOX, GDPR).

- IAM certifications such as below is an advantage.

- CyberArk Defender (mandatory)

- CyberArk Sentry

- CyberArk CCDE - Core PAS

- Microsoft Certified: Identity and Access Administrator Associate

- Supporting technology in healthcare industry experience is an advantage.

Hybrid policy: 2 days office work per week (mandatory)

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