Position Overview

We are seeking an experienced Instructional System Specialist to design and develop engaging, accessible, web-based self-help training courses for Veterans, caregivers, and healthcare stakeholders. This role will lead instructional design efforts and ensure all course content meets accessibility, usability, and technical requirements.

Key Responsibilities

- Lead instructional design activities using the ADDIE framework

- Conduct analysis to identify learning needs, knowledge gaps, and target outcomes

- Develop design concept documents outlining course structure, objectives, and strategy

- Create detailed course storyboards including scripts, visuals, and interactions

- Design both full-length courses and microlearning modules addressing specific learning objectives

- Design engaging, interactive learning experiences that support user engagement and retention

- Collaborate with developers to produce HTML5-based responsive training modules

- Ensure all course materials and source files are developed using tools and formats that allow full transfer and long-term access by the client

- Ensure all training materials meet accessibility and usability standards

- Develop content that is clear, concise, and accessible to a broad audience with varying levels of familiarity

- Support development of multimedia assets including video,



graphics, and animations

- Participate in testing, evaluation, and iterative improvement of course materials

- Incorporate user feedback and analytics to enhance learning outcomes

Required Qualifications

- Bachelor’s degree

- Minimum 10 years of experience in instructional design or related field

- Experience designing interactive, web-based learning solutions

- Strong familiarity with responsive design and modern eLearning tools

- Experience developing accessible training content

- Ability to translate complex topics into clear, engaging content

Preferred Qualifications

- Instructional design certification (e.g., CPTD or equivalent)

- Experience supporting healthcare, behavioral health, or government programs

- Familiarity with UX/UI principles and user engagement strategies

- Experience conducting accessibility testing or working with accessibility compliance standards

- Experience using analytics to improve course effectiveness

Key Competencies

- Instructional design expertise and creativity

- Understanding of user experience and learner engagement

- Strong writing and content development skills

- Knowledge of accessibility and compliance standards

- Collaboration across technical and non-technical teams

📌 Instructional System Specialist – Digital Learning & Course Development (VA Program) (Technology Park Guadalajara)
🏢 Health Information Technology Solutions (HITS
📍 Technology Park Guadalajara